Privacy Policy | Smartbaits Fishing Lures

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Privacy Policy

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Smartbaits Inc. respects the privacy of all users who visit this site. No effort is made to identify individuals without their prior knowledge and approval. The following policies are in effect for all of the web pages owned and operated by Smartbaits Inc.
Personal Information
On all of our input forms, such as our catalog request or order forms, we ask users to provide their e-mail address and/or mailing address for the intended purpose of the form. This site maintains a strict "no-spam" policy. Your e-mail address or street address will not be sold to a third party and is only used for the stated purpose of the form. Whenever the identity of a visitor is requested, we clearly indicate the purpose of the request. You may easily be removed from the list at any time by going to our home page and choosing the "Unsubscribe" option, or by calling us at 844-872-7417 during our business hours.
Customer Records
When customers make a purchase from our on-line store, they will be asked if they would like us to save their mailing and billing information so they will not have to reenter it again the next time they order. If this option is chosen, the information is saved in our customer database and/or in a cookie, and is only viewable in the future by the customer during their next order and checkout process. Customer records are never sold to a third party.
Log Files
When a visitor views any of our pages, like all web servers, our system logs the visitor's domain name and/or IP address. We collect the domain names and/or IP addresses in order to compile information on what pages visitors successfully access, and what pages they may have experienced any technical difficulties with. This allows us to make improvements and upgrades to the site as needed. This information is collected solely for statistical purposes and is completely anonymous. The information is never used to identify any individuals.
Browser Cookies
Our on-line store uses "cookies" to store specific information about a customers account (if cookies are enabled in the customer's browser). This cookie is a small file containing encrypted data pertinent to the customer's account, such as their name and account number. The cookie is stored on the customer's computer and cannot be viewed by other customers or web sites. The information contained in it is only used for storing account information for future visits.
Secure Transactions
This site uses a secure SSL server so information submitted by you in secure mode is encrypted for your privacy. This means no other party may view personal information while in transit to us over the Internet. Credit card transactions are completely safe using this technology.
Smartbaits Inc. reserves the right to change its on-line policy at any time. Future changes will be duly noted on this page. If you have any other questions about this policy, please feel free to contact us at any time.
Remarketing
Smartbaits Inc. uses cookies to identify users who have previously visited our website.
This privacy policy sets out how Smartbaits Inc. uses and protects any information that you give Smartbaits Inc. when you use this website. Smartbaits Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Smartbaits Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@smartbaits.net
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.